:root{--bg:#070b14;--panel:#0e1627;--panel2:#111d32;--line:#21304c;--text:#f2f7ff;--muted:#90a1bc;--cyan:#20d8d0;--blue:#4d7cff;--green:#35d07f;--amber:#ffb84d;--red:#ff6175;--shadow:0 24px 70px #00000052}*{box-sizing:border-box}html,body{background:radial-gradient(circle at 80% -10%,#12294c 0,transparent 35%),radial-gradient(circle at 10% 20%,#102837 0,transparent 28%),var(--bg);min-height:100%;color:var(--text);margin:0;font-family:Vazirmatn,Tahoma,sans-serif}button,input,select,textarea{font:inherit}.app-shell{min-height:100vh}.sidebar{-webkit-backdrop-filter:blur(24px);backdrop-filter:blur(24px);z-index:30;background:#080d17f0;border-left:1px solid #82a4d421;flex-direction:column;width:258px;padding:24px 17px;display:flex;position:fixed;top:0;bottom:0;right:0}.brand{align-items:center;gap:12px;padding:4px 8px 28px;display:flex}.brand-mark{background:linear-gradient(145deg,var(--cyan),var(--blue));color:#061018;border-radius:16px;place-items:center;width:48px;height:48px;font-size:23px;font-weight:900;display:grid;box-shadow:0 12px 35px #20d8d033}.brand b{font-size:22px}.brand small,.profile small{color:var(--muted);font-size:11px;display:block}.sidebar nav{gap:7px;display:grid}.sidebar nav a{color:#aab8ce;border-radius:13px;align-items:center;gap:12px;padding:13px 14px;text-decoration:none;transition:all .2s;display:flex}.sidebar nav a span{text-align:center;width:25px;font-size:19px}.sidebar nav a:hover,.sidebar nav a.active{color:#fff;box-shadow:inset 3px 0 var(--cyan);background:linear-gradient(90deg,#4d7cff38,#20d8d014)}.sidebar-foot{border-top:1px solid var(--line);margin-top:auto;padding-top:18px}.live-dot{color:#aebed2;margin-bottom:12px;font-size:12px}.live-dot i{background:var(--green);width:8px;height:8px;box-shadow:0 0 14px var(--green);border-radius:50%;margin-left:8px;display:inline-block}.sidebar-foot button{border:1px solid var(--line);color:#b8c6da;cursor:pointer;background:0 0;border-radius:12px;width:100%;padding:10px}.main{min-height:100vh;margin-right:258px}.topbar{-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);z-index:20;background:#070b1499;border-bottom:1px solid #82a4d41c;align-items:center;height:92px;padding:0 34px;display:flex;position:sticky;top:0}.topbar h1{margin:0 0 4px;font-size:22px}.topbar p{color:var(--muted);margin:0;font-size:12px}.profile{align-items:center;gap:10px;margin-right:auto;display:flex}.profile>span{width:39px;height:39px;color:var(--cyan);background:linear-gradient(145deg,#233657,#17233a);border-radius:13px;place-items:center;font-weight:800;display:grid}.profile b{font-size:12px}.menu{display:none}.content{max-width:1650px;margin:auto;padding:30px 34px 60px}.grid{gap:18px;display:grid}.stats{grid-template-columns:repeat(6,minmax(0,1fr))}.card{box-shadow:var(--shadow);background:linear-gradient(145deg,#111d32eb,#0c1423eb);border:1px solid #82a4d424;border-radius:19px}.stat{align-items:center;gap:13px;min-height:105px;padding:18px;display:flex}.stat-icon{width:44px;height:44px;color:var(--cyan);background:#20d8d01a;border-radius:14px;place-items:center;font-size:21px;display:grid}.stat small{color:var(--muted);font-size:11px}.stat strong{margin-top:3px;font-size:24px;display:block}.stat em{color:#6f819f;font-size:10px;font-style:normal}.section-grid{grid-template-columns:1.45fr 1fr;margin-top:18px}.panel-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:20px 22px;display:flex}.panel-head h2{margin:0;font-size:15px}.panel-head a,.link{color:var(--cyan);font-size:12px;text-decoration:none}.panel-body{padding:20px 22px}.chart{align-items:flex-end;gap:10px;height:220px;padding-top:25px;display:flex}.bar-wrap{text-align:center;flex:1;min-width:0}.bar{background:linear-gradient(180deg,var(--cyan),var(--blue));border-radius:8px 8px 3px 3px;min-height:4px;box-shadow:0 0 20px #20d8d029}.bar-wrap small{color:#7485a0;margin-top:8px;font-size:9px;display:block;overflow:hidden}.status-list{gap:13px;display:grid}.status-row{grid-template-columns:120px 1fr 34px;align-items:center;gap:10px;font-size:11px;display:grid}.progress{background:#18243a;border-radius:99px;height:8px;overflow:hidden}.progress i{background:linear-gradient(90deg,var(--blue),var(--cyan));border-radius:99px;height:100%;display:block}.toolbar{flex-wrap:wrap;gap:10px;margin-bottom:18px;display:flex}.input,.select{border:1px solid var(--line);color:#e9f1ff;background:#0b1424;border-radius:12px;outline:none;padding:11px 13px}.input:focus,.select:focus{border-color:var(--cyan)}.input{min-width:240px}.btn{color:#041116;background:linear-gradient(135deg,var(--cyan),#54f3ad);cursor:pointer;border:0;border-radius:12px;padding:10px 15px;font-weight:700}.btn.secondary{color:#dce9f8;border:1px solid var(--line);background:#17243a}.btn.danger{color:#ff9aaa;background:#ff61751f;border:1px solid #ff617540}table{border-collapse:collapse;width:100%}th{text-align:right;color:#8294af;border-bottom:1px solid var(--line);padding:13px 12px;font-size:10px;font-weight:500}td{color:#d5e0ef;border-bottom:1px solid #21304ca6;padding:14px 12px;font-size:11px}tr:hover td{background:#4d7cff09}.table-wrap{overflow:auto}.badge{color:#b9c8dc;background:#1a2740;border-radius:99px;align-items:center;padding:4px 9px;font-size:9px;display:inline-flex}.badge.green{color:#69e6a3;background:#35d07f1f}.badge.amber{color:#ffc76f;background:#ffb84d1f}.badge.red{color:#ff8495;background:#ff61751f}.badge.cyan{color:#62eee7;background:#20d8d01f}.empty{text-align:center;color:#7789a4;padding:50px}.empty span{font-size:34px}.spinner{border:3px solid #263652;border-top-color:var(--cyan);border-radius:50%;width:28px;height:28px;margin:40px auto;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.login-page{place-items:center;min-height:100vh;padding:25px;display:grid}.login-card{width:min(440px,100%);padding:35px}.login-logo{align-items:center;gap:13px;margin-bottom:28px;display:flex}.login-logo .brand-mark{width:58px;height:58px}.login-card h1{margin:0}.login-card p{color:var(--muted);font-size:12px}.field{gap:7px;margin:15px 0;display:grid}.field label{color:#9aabc1;font-size:11px}.field input,.field select,.field textarea{border:1px solid var(--line);color:#fff;background:#091222;border-radius:12px;width:100%;padding:12px}.login-card .btn{width:100%;margin-top:10px;padding:13px}.error{color:#ff8999;background:#ff617514;border-radius:10px;padding:10px;font-size:11px}.two-col{grid-template-columns:1fr 1fr}.three-col{grid-template-columns:repeat(3,1fr)}.call-detail{gap:14px;display:grid}.transcript{gap:10px;max-height:420px;padding:8px;display:grid;overflow:auto}.bubble{background:#16243b;border-radius:14px;max-width:78%;padding:11px 13px;font-size:12px;line-height:1.9}.bubble.ai{background:#20d8d017;border:1px solid #20d8d026;margin-right:auto}.summary{white-space:pre-wrap;color:#c6d4e6;font-size:12px;line-height:2}.queue-hero{justify-content:space-between;align-items:center;padding:22px;display:flex}.queue-number{font-size:42px;font-weight:800}.pulse{background:var(--green);border-radius:50%;width:13px;height:13px;box-shadow:0 0 0 8px #35d07f14}.operator-card{justify-content:space-between;align-items:center;padding:17px;display:flex}.operator-info{align-items:center;gap:12px;display:flex}.avatar{width:44px;height:44px;color:var(--cyan);background:#1a2a45;border-radius:14px;place-items:center;font-weight:800;display:grid}.switch{cursor:pointer;background:#26344a;border:0;border-radius:99px;width:44px;height:24px;padding:3px}.switch i{background:#7889a3;border-radius:50%;width:18px;height:18px;transition:all .2s;display:block}.switch.on{background:#35d07f40}.switch.on i{background:var(--green);transform:translate(-20px)}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-card{padding:22px}.settings-card h3{margin:0 0 18px;font-size:14px}.note{color:var(--muted);font-size:11px;line-height:1.9}.audio{width:100%;height:38px}.modal-backdrop{z-index:60;background:#000000b8;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{width:min(880px,100%);max-height:90vh;padding:24px;overflow:auto}.modal-head{justify-content:space-between;align-items:center;display:flex}.modal-head button{color:#fff;cursor:pointer;background:0 0;border:0;font-size:24px}@media (max-width:1200px){.stats{grid-template-columns:repeat(3,1fr)}.section-grid{grid-template-columns:1fr}}@media (max-width:760px){.sidebar{transition:all .25s;transform:translate(100%)}.sidebar.open{transform:none}.main{margin-right:0}.topbar{height:78px;padding:0 18px}.menu{border:1px solid var(--line);color:#fff;background:#17243a;border-radius:9px;margin-left:12px;padding:7px 10px;display:block}.profile div{display:none}.content{padding:20px 15px}.stats{grid-template-columns:repeat(2,1fr);gap:10px}.stat{min-height:90px;padding:13px}.stat strong{font-size:20px}.two-col,.three-col,.settings-grid{grid-template-columns:1fr}.input{min-width:100%}.queue-hero{align-items:flex-start;gap:20px}.bubble{max-width:92%}}.load-box,.error-box{text-align:center;background:#0f172a8c;border:1px solid #94a3b82e;border-radius:24px;flex-direction:column;justify-content:center;align-items:center;gap:12px;min-height:260px;padding:32px;display:flex}.load-box small,.error-box p{color:#94a3b8}.error-box b{font-size:20px}.error-box button,.stale-banner button{color:#052e16;cursor:pointer;background:#22c55e;border:0;border-radius:12px;padding:10px 16px;font-weight:800}.stale-banner{color:#fbbf24;background:#f59e0b1f;border:1px solid #f59e0b4d;border-radius:16px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;padding:12px 16px;display:flex}.page-meta{color:#94a3b8;justify-content:flex-end;align-items:center;gap:12px;margin-bottom:14px;display:flex}